Quality improvement tracker

The following is a bit of advice on how to handle having made a mistake with public consequences. It is based on considerable experience making and observing mistakes in the Wikimedia movement.

The amount of noise generated by a change is inversely proportional to the complexity of the change http://is.gd/hE9vS0

<>It is a long story, or rather it is an old story, but it is quite short actually. C. Northcote Parkinson wrote a book in the early 1960s, called “Parkinson’s Law”, which contains a lot of insight into the dynamics of management.

In the specific example involving the bike shed, the other vital component is an atomic power-plant, I guess that illustrates the age of the book.

Parkinson shows how you can go into the board of directors and get approval for building a multi-million or even billion dollar atomic power plant, but if you want to build a bike shed you will be tangled up …