Health commission used a tool (checklist) carried out by patient action teams. the visits were confidential. [How can an organisation that tolerates dirty work surfaces and toilets be trusted to deliver the rigorous standards of hygiene in relation to cl

scrabble board that conveniently prints on an A4 or lettter sized sheet of paper. if you are ever stuck on a plane or in a pub with no scrabble board you can use this sheet to get your fix.

Lots of tips for fiddling with pdf files